Client must check the contents of the pack before signing the receipt.
If client pack is incomplete, the client must indicate it directly at the post office or delivery company.
Otherwise SOKOLOVA BRAND will not be able to do anything in case of dispute.
Remember that all our products are Homemade and Handmade in our atelier in Kiev.
We need some time to create them, usualy manufacturing time takes 3-10 days (depends type and quantity) + delivery
Every steps we’ll notify you via e-mail. (Check you spam box)
Ukraine shipping usualy takes 4 days maximum and cost 5€
Delivery cost depends on the number of items ordered.
Europe shipping usualy takes 7-10 days.
Delivery cost depends on the number of items ordered, form of delivery as well as Country of destination.
Europe delivery costs about 20 EUR.
Worldwide STANDARD shipping usualy takes 20 days (delivery time is dependent on the destination Country).
Sometimes this time may be extended up to 30 days.
Worldwide EXPRESS shipping usually takes no longer than 4 days.
Sometimes this time may be extended up to 7 days for difficult to reach places.
Express delivery is individually priced.
For express delivery pricing, please choose INDIVIDUAL PRICING option while purchasing and contact our team promptly.
If you have any questions regarding delivery, please do not hesitate to contact us : contact(AT)sokolovabrand.com
All our packages have a tracking number.
We do not accept COD delivery.